Privacy Policy – TowingSupplies.com
Effective Date: October 3, 2025
Last Updated: October 3, 2025
TowingSupplies.com (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how the TowingSupplies.com mobile app (“App”) collects, uses, and shares information.
By downloading or using our App, you agree to this policy.
1. Information We Collect
When you use our App, we may collect:
- Personal Information you provide
- Name, email, phone number, shipping and billing address.
- Payment details (processed securely by third-party providers — we do not store full card details).
- Account login credentials (if you create an account).
- Customer support inquiries.
- Automatically Collected Information
- Device information (model, operating system, app version).
- Log and usage data (pages visited, items in cart, app interactions).
- Approximate location data (only if you grant permission).
- Third-Party Data Collection
Our App may use third-party services such as:- Apple In-App Purchase / App Store Services (for purchases).
- Analytics providers (e.g., Firebase, Google Analytics) to improve performance.
- Crash reporting tools (e.g., Firebase Crashlytics).
Each third-party provider has its own privacy policy.
2. How We Use Information
We use your information to:
- Process and deliver orders.
- Provide customer support.
- Improve and personalize your shopping experience.
- Send order updates, promotions, and important notifications.
- Detect fraud and ensure secure transactions.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your data. We may share it only with:
- Service providers who help with payments, delivery, analytics, and support.
- Apple and App Store services when you make purchases or use Apple-related features.
- Legal authorities if required by law.
4. Data Retention & Deletion
We retain your information as long as necessary to provide our services or comply with legal obligations.
You may:
- Request deletion of your account and personal data.
- Opt out of marketing communications.
To exercise these rights, contact us at support@towingsupplies.com.
5. Data Security
We use industry-standard safeguards, including encryption and secure servers, to protect your information. However, no method of transmission or storage is 100% secure.
6. Children’s Privacy
Our App is not intended for children under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it.
7. User Choices & Controls
- You can manage app permissions (location, notifications, etc.) through your device settings.
- You can request account/data deletion by emailing support@towingsupplies.com.
- You can opt out of promotional emails using the unsubscribe link.
8. International Transfers
If you are outside the United States, your information may be transferred and processed in countries with different data protection laws.
9. Changes to This Policy
We may update this policy periodically. Updates will be posted here with a revised “Last Updated” date.
10. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
TowingSupplies.com
Email: support@towingsupplies.com
Phone: 800-535-0765
Address: Temecula, California